Privacy Policy

At Dr Asiyah’s Clinic, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide to us when you use our services or visit our website.

1. Information We Collect

We may collect and process the following personal data:

• Personal Information: Name, contact details (phone number, email address), date of birth, and address.
• Medical Information: Health history, treatment details, and consultation records.
• Payment Information: Billing details such as card information or other payment details, processed securely.
• Technical Information: IP address, browser type, and other details for website performance and analytics.

2. How We Use Your Information

We use your personal data to:

• Provide medical consultations, treatments, and services.
• Issue prescriptions, referral letters, and medical reports.
• Communicate appointment details and updates.
• Process payments and send invoices.
• Improve our website, services, and overall patient experience.
• Comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your information only in the following circumstances:

•With specialists, laboratories, or third-party healthcare providers involved in your treatment.

•With payment processors to handle transactions securely.

•If required by law, regulatory authorities, or court orders.

•To protect your safety or the safety of others.

We do not sell or share your information for marketing purposes without your explicit consent.

4. Data Security

We take data security seriously and implement strict measures to protect your personal information, including:

• Secure storage of medical records and payment details.
• Encryption of sensitive data during online transfers.
• Regular reviews of our data security practices.

Despite our efforts, no data transmission over the internet can be guaranteed to be 100% secure.

5. Your Rights

You have the following rights under data protection laws:

• Access Your Data: Request a copy of the personal data we hold about you.
• Correct Your Data: Request corrections to inaccurate or incomplete information.
• Delete Your Data: Request the deletion of your personal data where it is no longer necessary.
• Restrict Processing: Limit how we use your data in certain circumstances.
• Withdraw Consent: If you have provided consent for specific uses of your data, you may withdraw it at any time.

To exercise your rights, please contact us using the details below.

6. Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience. Cookies collect non-identifiable information about your usage of the site. You can manage your cookie preferences through your browser settings.

7. How Long We Keep Your Data

We retain your personal data only as long as necessary to:

• Provide medical services to you.
• Comply with legal obligations.
• Resolve disputes or enforce agreements.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: info@drasiyahsclinic.co.uk
• Phone: 00000000
• Address: 65 Parkhills Road, Bury, United Kingdom, BL9 9AR

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please check back periodically to stay informed.

Effective Date: 23/01/2015

Your privacy is our priority, and we are here to ensure your information is handled with the utmost care.