Got Questions?

Frequently Asked Questions

Yes, you can. During your consultation, our GP will review your medical history and issue repeat prescriptions for long-term or previously prescribed medications if clinically appropriate. Prescriptions are sent electronically for your convenience.

Absolutely. If you need a sick note for work or other purposes, we can provide one following a consultation to assess your condition. Sick notes can be emailed to you immediately after your appointment.

Yes, if your condition requires specialist care, we can provide a referral letter to a consultant, specialist clinic, or hospital. We ensure the referral is detailed and suited to your specific health needs.

We provide private letters for various purposes, including housing, fitness to fly, medical exemptions, and more. These are issued after a consultation to verify the required information.

Yes, we offer appointments for children as well as adults. Whether it’s for a minor illness, vaccinations, or general concerns, our GPs are experienced in paediatric care.

Other Frequently Asked Questions

Of course. We provide a safe, confidential space to discuss mental health concerns. You can book a dedicated mental health GP appointment for in-depth support and personalised treatment plans.

Prescriptions and letters are sent electronically, usually via email. This ensures you receive them quickly and can act on them without delay.

Yes, if you have more than one issue to discuss, we recommend booking a longer appointment (30 minutes) to ensure we have enough time to address all your concerns comprehensively.

Yes, consultations can be conducted in English, Urdu, or Punjabi. We aim to make you feel as comfortable and understood as possible.

You can cancel or reschedule your appointment easily through our booking system or by contacting us directly. Please provide at least 24 hours’ notice to avoid cancellation fees.